RV RESORT
CHECK-IN: 2 pm
CHECKOUT: 12 pm
RV TYPE POLICY: Camp Margaritaville is an RV resort. Approved recreational vehicles include class A, B, and C motorhomes, fifth wheels, hard-sided travel trailers, hybrid travel trailers with pop-out beds, toy haulers, hard-sided truck campers, pop-up campers and teardrop campers. All recreational vehicles must be factory manufactured only and currently registered, maintained in good condition, and in running order without leaks of any kind. In addition, all RVs must be leveled and supported with the proper equipment. (Tent camping or auto/truck camping tents are not permitted.)
15 YEAR RULE: We do love a great restored vintage camper; however, we will need to pre-approve any RV more than 15-years old to ensure that it is maintained and in good condition. Please email images of your RV within 48 hours of booking your stay to info@campmargaritavillepigeonforge.com for approval. RVs over 15 years old that arrive without prior authorization may be denied entry.
CANCELLATION POLICY
- Cancellations must be received at least 7 days prior to arrival to receive a refund of your deposit.
- No-shows or cancellations made less than 4 days prior to arrival will be charged the full remaining balance on the reservation.
- A $10 cancellation fee will be applicable to all cancellations.
- There are no refunds for inclement weather or early departure.
RESORT FEE: The resort fee at Camp Margaritaville RV Resort is $15 plus tax per RV per night. The resort fee includes the following amenities and services for registered guests:
- Camp Margaritaville planned activities* and entertainment
- Free admission to the Lazy River, including tube rental
- Resort pool for registered guests only
- Use of activity lawn games
- $5.00 free play card for Fin City Arcade and Billiards
- Free Wi-Fi
- Coupon for 20% off Margaritaville Apparel in Joe Merchants Camp Store & Fin City
- Coupon for 50% off coffee or specialty coffee drinks in Joe Merchant’s Camp Store
*Some activities may have a materials/craft fee
TRASH REMOVAL: No trash is to be left outside your RV from 6 pm EST - 8 am EST in order to prevent attracting wildlife and to keep our resort clean! We offer trash pick-up daily while staying at the resort. Please set your trash at the end of your site from 8 am - 10 am.
QUIET HOURS: 10:00 pm until 8:00 am Sunday–Thursday and 11:00 pm until 8:00 am Friday-Saturday. Children under 16 must return to their site by 10:00 pm.
SPEED LIMIT: 10 mph or less throughout the park.
PROHIBITED:
• Generators
• Tents
• Overnight Exterior Lighting (as a consideration to other campers)
• Fireworks
• Firearms
• Disorderly Conduct
• On-Site Maintenance/Washing
• Clotheslines
• Grills on Picnic Tables or Other Park Property
• Permanent Utility Connections & Stairs
• No Digging, Poles, or Stakes in Grass
• Do Not Cover Grass with Mats, Carpet or Tarps
• No Liquid Waste of Any Kind May Be Dumped
• No ATVs, Quads, Razors or any other 4x4 vehicles
CHILDREN: Parents/caregivers are responsible for appropriate behavior of their children and for being aware of where their children are and what they are doing at all times. Children MUST be supervised in bath house and restrooms. Parent/guardian will be held financially liable for damage caused by their children.
BICYCLE, ROLLERBLADES, SKATEBOARDS, SCOOTERS: Ride only on roadways and do not ride after dusk. Do not park or ride them on grass, playground, pool area, or through landscaping. Persons under the age of 16 are required to wear a helmet while riding on park grounds.
DRONES: Drones are not permitted anywhere on the Camp Margaritaville property for privacy and safety reasons.
VEHICLES AND TRAILERS: You are permitted one RV and one vehicle per assigned site. Vehicles and trailers that do not fit entirely on your concrete pad must be parked in the visitor parking area. Do not park on patio, grass, another site, or the road. Subject to availability, a 2nd vehicle pass may be purchased for $5.00 per day.
GOLF CARTS: All golf carts MUST be registered at check-in, and separate rules and regulations must be signed. Golf cart permit required and may be obtained in the office. No one under the age of 18 is permitted to drive any golf cart (whether rented or privately owned) without a parent/guardian on board. Privately owned golf carts must verify proof of bodily injury and property damage liability insurance coverage in the amounts of at least $25,000 per injured person, $50,000 per accident, $10,000 property damage.
LAUNDRY FACILITIES: Hours as posted. Do not leave clothes unattended. As a courtesy to other customers, only one washer/dryer set may be used by a party at one time. Please observe any laundry facility guidelines that are posted in the facility.
GARBAGE: Please keep your site tidy. STACK and TIE garbage and place at or near the curb by your site by 10:30 am. We also have a dumpster area that is marked on the map provided at check-in for your convenience. Please close the dumpster after each use to prevent wildlife intrusion. If park staff must clean your site, there will be an extra charge.
SEWER CONNECTORS: Use of rubber donut or watertight collar is required on all sewer connections. These are available for purchase at the park office if needed.
WATER HYDRANTS: Our water hydrants are frostproof; however, water must be turned off with hoses disconnected from the hydrant and camper when temperatures are below 32 degrees Fahrenheit. Customer is financially responsible for any frozen hydrants and damage due to non-compliance.
FIREWOOD, FIREPITS, FIREPLACES: NO OUTSIDE FIREWOOD PERMITTED IN THE PARK. Firewood is available for purchase at office and will be delivered to your site. Please do not stack firewood on grass and do not cut down trees. Campfires are allowed only in designated fire pits and must be attended to at all times. Absolutely no burning of garbage, paper, cans, glass, etc. in your firepit or fireplace. Firewood only. Please do not overload! Fireplaces are designed for campfires only, not bonfires. Excessive heat may cause damage to firepits. Damage to fireplace will be the financial responsibility of the customer. Please note that all other firepits, including portable gas firepits, are prohibited.
MAIL SERVICE: There is no mail service on property. We ask that you please make alternate arrangements. Mail will be returned to sender unless prior notice is received from the park office.
EMERGENCY PHONES: For any emergencies, please dial 911. There is an emergency use phone available at the pool/lodge.
OCCUPANCY: MAXIMUM of 6 people allowed (including registered guests and visitors) per site at any time. Additional people over 4 are allowed with a $5 per day fee.
PETS: Pets limited to 2 per site. Only non-aggressive pets allowed. Must be on a maximum 6’ length leash. Must be current on all vaccines. May not be left outside when owners are away from site or park, nor may they be left inside RV to continually bark. Excessive barking, growling, or any aggressive behavior will not be tolerated. If your pet is not under control, you may be asked to leave the park without a refund. Other than service dogs, pets are not allowed in buildings or pool areas. Do not tie your pet to park property including trees and picnic tables. Please clean up after your pet and properly dispose of all pet waste/litter in proper receptacles. NO DISPLAY OF PET CAGES OR FENCES.
POOL AND LAZY RIVER: Lifeguards are not on duty at the pool or Lazy River. ALL SWIMMING IN THE POOL AND LAZY RIVER IS “SWIM AT YOUR OWN RISK.” Children under the age of 14 are not allowed in the pool area without adult guardian supervision. All other posted pool rules must be followed at all times. Floatation devices are encouraged for young children when swimming in the pool. The pool is for registered guests only. The lazy river is included with the resort fee. For current pool and lazy river hours of operation click here.
VISITOR POLICIES: Anyone not registered to a site at check-in will be considered a visitor. All visitors must register and obtain a car permit at the office before entering the park. Cars parked without a valid permit are subject to towing at any time, at the customer or visitor’s expense. Permit must be visible on dash at all times. Visitor parking is in designated parking areas only. Day visitors must leave by 10:00 pm. Visitors may be restricted during periods of high occupancy. Registered customers are responsible for their visitors and will be held financially responsible for any damage to park property. Please make sure your guests are aware of the community rules. Those who do not comply will be considered trespassing.
CAUTION: Please enter the park with care and safety. Damage by a guest or guest’s visitor to park property is the financial responsibility of the guest.
ACCIDENTS/INCIDENTS: MUST be reported to management as soon as possible but no later than 24 hours after accident/incident.
SUB-LEASE: Subleasing of RV pads or campers is strictly prohibited.
VENDORS: No sale or solicitation of any products including, but not limited to, souvenirs, food, or merchandise. “For Sale” signs permitted only on private campers/vehicles.
VIDEO/CAMERA SURVEILLANCE: Property and buildings are monitored for security purposes.
MEDIA CONSENT: Photography and video recording may occur at Camp Margaritaville by management or third parties on its behalf for general and marketing purposes. The image, likeness, and voice of anyone entering the property may appear in final productions which may include, but not be limited to, publicity, illustration, advertising, and web content, all of which are the sole property of Camp Margaritaville. By entering the property, you grant Camp Margaritaville and their agents the right to record or photograph you, your guests, and your children/minors for these or any other legal uses, and you all agree to release Camp Margaritaville and their agents from all liability connected thereto. Please contact management if you have any questions.