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Job Overview: 
Responsible for the day-to-day operation of a specific bar; providing excellent service, food and/or beverage and a fun, clean atmosphere to internal and external guests according to the standards and expectations. 


Provide friendly, courteous service to all Guests in a manner that guarantees they intend to return.

Ensure Guest receive immediate, friendly, and personalized service.

Verify all Guest that purchase alcohol are at least 21 years of age; ensure alcohol is consumed in designated area only.

Deliver accurate food and beverage orders in a timely manner.

Communicate with and establish report with all Guests; get to know Guest by name.

Make Guests happy by exceeding service expectations.

Resolve Guest complaints quickly and/or notify a Manager immediately.

Present food and beverages to Guest as soon as soon as they are prepared.

Possess full knowledge of food and beverage products served and utilize suggestive selling techniques.

Prepare all beverages according to recipes and procedures.

Conduct final quality check on food and beverages before serving to the Guest; maintain specifications by only serving items that are made properly.

Ensure a high standard of service efficiency, sanitation, and training.

Take orders and accurately enter into POS.

Practice proper cash handling procedures.

Clean all spilled drinks, excess liquor, broken glass and other debris in a timely fashion.

Keep floor clean and free of debris.

Use and maintain all tools and equipment safely.

Complete required and ongoing training for the position.

Assist management in training new Staff Members within department when applicable

Prioritize and complete all assigned station task, side work, and station set up for maximum productively and efficiency.

Complete all opening, running, and closing duties.

Maintain cleanliness of bar, glassware, utensils counters and ashtrays.

Assist with stocking the bar with liquor, beer, wine, juices, mixes, glassware, utensils, cocktail napkins, fresh cut fruit, garnishes, etc.

Provide aid to Barback when applicable.

Track spilled or waste items.

Ask for help whenever it is needed.

Ensure a harassment-free environment through proper personal conduct.

Use respectful language with Guests, Staff Members, and Managers at all times.

Respond appropriately in emergency situations to avoid danger to self, Staff Members, and Guests; remain calm at all times.

Conduct inventory of all liquor and bar related supplies.

Follow proper ordering procedures to maintain appropriate par levels of all bar related products; notify 

Manager of low inventory. 

Understand, comply with, and enforce all company policies and procedures.

Adhere to responsible alcohol service established by company policy.

Understand and utilize all safety and sanitation practices as defined in the safety program; report any accidents.

Perform other duties and tasks as assigned or determined by Management.

Skills & Experience 

High school degree or GED preferred.

1 to 3 years’ experience bartending in a high-volume Food and Beverage environment; or equivalent combination of education and experience. 

Must be at least the minimum age required to serve alcohol as determined by applicable state law.

Able to free-pour to recipe and specification, extensive knowledge of mixed cocktails and frozen drinks.

Good reading, writing, mathematical and communication skills.

Able to interact professionally with other departments and outside contacts.

Able to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.

Good judgment and decision-making abilities.

Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local laws (US only).

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