Frequently Asked Questions

Yes. The minimum age to check in is 21. A valid ID must be presented at check-in. 

A refundable deposit equal to the first night's room and tax will be charged to your credit card at the time of booking to guarantee your reservation. Cancellations must be made 48 hours before arrival in the off-season and seven (7) days before arrival in the peak season (March 10-18, 2023, and May 26-September 3, 2023) to avoid forfeiting the deposit amount. This policy and the seasonal dates are subject to change at any time at the discretion of the resort. 

Dogs are welcome in standard guest rooms only, however, they are not permitted in Condos. A non-refundable charge of $200 up to two pets, plus $100 per additional pet will be required at check-in.

We are a smoke-free facility, however, there are designated smoking areas on the ground. A $500 fee will be charged for any guest smoking outside of the designated areas.

Yes, the hotel has valet and self-park options available. Valet parking is $24 per night. Self-parking is $15 per night per vehicle and includes the open lot or parking garage in front of the hotel. A permit is required and can be obtained at check-in.

Yes, the resort is ADA-accessible. ADA guest rooms are available with roll-in showers, hearing-impaired features, wider doorways, and extra grab bars in the showers (select rooms). Restaurants, pool areas, and public spaces are all ADA-accessible.  

Yes, children are welcome at the resort under adult supervision. 

Yes, at a charge of $5.00 per package. Valid ID must be shown with the information of the receiver. 

Check-in begins at 4:00 PM CST. Early check-in is based on availability on the day of your arrival.

Check-out is at 11:00 AM CST. Late check-out is based on availability on the day of your departure.

Yes, Guests can purchase day passes to enjoy the pool, food and beverage, and local beach access.

A daily resort fee of $45 plus tax is added to all room types and a $200 cleaning fee will be added for Condos at check out.

To include: 

• High-speed WIFI in guest suites and public spaces
• In-room coffee and tea service
• Unlimited local telephone calls
• Live entertainment, on select days only
• Pool towel service
• Access to the Fitness Center

No, LandShark Bar & Grill is open to both the public and resort guests.

All of our guest rooms are equipped with mini refrigerators and Keurig Coffee Makers. Condos are equipped with full kitchens and supplies. 

We do not provide airport transportation; however, taxis and app-based car services are readily available at our location. Private transfers can be booked through our on-site concierge service.