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Server Lead
Full Job Description
Camp Margaritaville is a warm and inviting RV Resort where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, and the opportunity to advance your career and be part of the team. We strive hard as an employer so that all our associates can say, "I Love My Job"; and be proud to work for Camp Margaritaville. If you're energetic,
professional, and passionate about hospitality, we'd love to hear from you.
Job Overview:
Responsible for the overall operations of the restaurant’s servers including accounting for daily inventories, training personnel and customer service, as well as to ensure that the staff performs a variety of tasks to create the highest level of customer satisfaction and safe environment.
Position Description:
- Ensures compliance with health and safety codes and policies
- Communicate effectively with peers, Shift Managers and subordinates
- Exhibits a positive, enthusiastic attitude committed to a teamwork effort
- Responsible for the overall quality of service standards of all restaurants, pool and special events
- Ensures strict compliance with procedures and reconciliation of the daily receipts
- Ensures that opening and closing duties have been successfully completed
- Completes strategies to generate friendly competition amongst staff
- Tracks labor daily
- Analyzes and initiates actions to improve product, company image and profitability
- Establishes and maintains exceptional associate relations through positive motivation, training, development, including disciplinary actions
- Ensures Camp Margaritaville policies and procedures are enforced in a fair and consistent manner.
- Ensures and maintains the highest level of customer satisfaction
- Personally handles, and follows up, with all guests and associate’s concerns/complaints
- Supervisor will have the power or weight if training is completed and associate is ready to be on the service floor
- Attend all meetings and training as required
- Knowledge and compliance with policies and procedures as outlined under the Associate’s Handbook
- Complete all assignments and tasks as instructed by the Management Team.
Skills/Experience:
- Minimum of two (2) years of restaurant supervisory experience
- Interacts professionally with multiple departments
- Communicates effectively both written and verbal
- Management Food Safety Certified and TABC certification
- Lifts, pushes, pulls and organizes up to fifty, (50) pounds
- Works a flexible schedule for any day or time
- Skillfully uses hands and fingers easily
- Stands and walks long period of time
- Multi-tasked oriented and organized
- Computer literate
