Margaritaville Hotel Nashville Frequently Asked Questions
General General
What are your check in and check out times?
The Margaritaville Hotel Nashville’s check-in time is 4:00 pm. Room assignments prior to that time are on a “space available” basis only. The Margaritaville Hotel Nashville’s check-out time is 11:00 am. Guests staying in their rooms beyond check-out time without hotel authorization will be charged for an additional room night.Early check-in or late check-out is provided based on availability and may be subject to additional fees.
How far away are you from Broadway/Downtown?
We are a short, two blocks from the famous honky tonk strip, Broadway. We are technically located in the SoBro neighborhood of Nashville and are in walking distance to many bars, restaurants, and shops.
Are You Dog Friendly?
Margaritaville Hotel Nashville is a dog-friendly hotel that understands pets are an extension of your family. We gladly welcome our guests traveling with small dogs. There will be a $100 fee for each dog for guests staying 1-2 nights.
Please note that a valid credit card number must remain on file at the front desk. Guests are responsible for cleaning up after their dog on hotel grounds and properly disposing of the waste in an outside dumpster or as an otherwise designated disposable area.
Damages caused by dogs to a guest room, its furnishing, and any other part of the hotel are the sole responsibility of the guest. The guest's account will be charged commensurate to the cost of such damage.
Noise/Disruptive Complaints: If hotel management receives more than 2 (two) complaints, alternative arrangements must be made for dog(s). The non-refundable dog fee will not be refunded once the dog has been in the guest room.
We do not accept cats/
What is your cancellation policy?
Our cancellation policy is 72hr prior to check-in.
What is the policy for shipping packages to the hotel?
Rates and Description of Charges / Service Fees Storage/Handling:
• Envelopes - $5.00 Each Envelope
• Boxes up to 25lbs. - $10.00 Each Box
• Boxes 25 50lbs - $15.00 Each Box
• Boxes over 50lbs - $30.00 Each Box
• Pallets (10 Box Min) - $50.00 per pallet
• Oversize Pallet - $75.00 per pallet
• Crates (under 100lbs) - $75.00 per crate
• Crates (over 100 to 300lbs) - $100.00 per crate
• Crates (over 300lbs) - $150.00 per crate
• Receiving / Handling / Storage of packages up to 3 days - $25.00 - After the 3rd day- Additional $10/ day
Service Fees: Charges incurred shall be applied to the RECEIVER of the item/material, thus, applied to an individual guest room account/Folio, Group Master Account or to an individual credit card. These charges covers the cost of labor processing, receiving, tracking, storing and delivering.
NOTE: Additional storage fees will apply for packages received more than three days prior to the start of an event or guest arrival.
How can I arrange an amenity for a special occasion i.e cake, chocolate covered strawberries, champagne, etc.?
You may email your request and contact information to [email protected].
What is required to check-in?
A major credit card is required for all arriving reservations. Please note, if you are using a debit card, a hold will be placed on the card upon check in for the total amount of room, tax and anticipated incidentals (an additional $100 per day).
Accommodations Accommodations
Can I get an early check in?
We're happy to note your early check-in request, though it cannot be guaranteed in advance. Availability is determined on the day of arrival, and if your room is ready early, a $50 fee will apply. If it's not available right away, we'd be glad to hold your luggage and contact you once your room is ready. In the meantime, you're welcome to enjoy our amenities, including Fins Bar or Starbucks.
Is your pool heated?
Our pool is heated but it can still be chilly on colder days.
How old do you need to be to reserve a hotel room?
Reservations for guests under the age of 21 will not be honored. A valid, government issued ID will be required at the time of check-in.
What is included in the $25 Destination Fee?
The $25 (+tax) nightly Destination Fee includes the following value-added benefits.
- 1. Access to Fins Rooftop Pool Bar
- 2. Two Free Welcome Margaritas in JWB
- 3. 10% off Retail
- 4. Live Music Nightly
- 5. 24/7 Access to the Fitness Center
- 6. Complimentary Bottled Water
- 7. Over $250 in Discounts to Local Attractions
- 8. Margaritaville Restaurant on Broadway - $5 off $25
Parking & Transportation Parking & Transportation
How much is parking at your hotel?
The Margaritaville Hotel Nashville offers valet parking. Current charges for registered hotel guests are $65.00, plus tax, per night. In and out privileges are available to guests who bill parking charges to their hotel bill. Please note these rates are subject to change. *We are unable to accommodate Oversized Vehicles due to the standard height restrictions of our parking structure. Restrictions include any vehicles that exceed 6'8" in Height and any vehicle larger than a 1/2 ton towing capacity*
Does the hotel provide a shuttle service to and from the hotel?
Currently, the hotel does not have a shuttle service to and from the airport. Our recommendation would be to grab an Uber or other form of ride service when you arrive as BNA is a short 10 min (6.8mile) drive from the hotel.
Hotel Amenities Hotel Amenities
Is the pool open year-round?
Our pool is open year round for registered hotel guests to enjoy. During the colder months, we activate a heating component to keep the water as warm as possible. With it’s location on our rooftop, the water will get cooler as the outside temperatures drop. Our rooftop pool deck featuring panoramic views of Music City, expansive outdoor seating, firepit areas and our ‘no worries’ tropical vibe bar, Fins, offers the perfect location to enjoy our urban oasis, every day, every season.
Do you have a fitness center?
Yes, we do have a fitness center, it is located on the 4th floor across from Fins Bar.
Do you have a laundry facility?
Yes, our guest laundry facility is located on the 4th floor, near our fitness center. The machines accept quarters; if you need change, please see front desk and we would be happy to get you some.
What are the Pool Rules & Regulations
Food & Beverage Food & Beverage
Is the pool or Fins open to non-guests?
Day passes for the pool are available HERE
Fins is currently open 7 days a week to the public but these hours and days are subject to change during the summer/ high occupancy days.
What are Starbucks hours?
Currently, Starbucks is open 7 days a week from 6AM-5PM. These hours are subject to change.
Do you offer breakfast?
We have two breakfast offerings here at Margaritaville Hotel Nashville:
- Starbucks, open 7 days a week from 6am - 5pm
- JWB Grill, open Mon-Thu from 7am-11am for Breakfast and Fri-Sun from 7am-2pm for Brunch
Do you have live music?
Yes, we have live music in FINS Rooftop Bar Wednesday-Friday: 6-10pm, Saturday: 1-4pm + 6-10pm, Sunday: 12am-4pm & in JWB GRILL Wednesday-Thursday: 6-10pm, Friday: 12pm-Close, Saturday: 11am-Close, Sunday: 11am-10pm.
Can I bring outside food & beverage to the hotel?
With our 2 dining outlets on property our Food and Beverage staff is happy to accommodate any of your food & beverage needs. For this reason, we do not allow outside food or beverage on property. Only “personal size coolers” used for medicinal purposes will be allowed up to hotel rooms. Margaritaville Hotel Nashville reserves the right to confiscate food and beverage that has not been purchased from the property or to immediately and without prior notice, turn away any type of food and beverage deliveries not sanctioned by the Hotel and cancel the accompanying guestroom reservations. Any and all alcohol should be purchased through the hotel, please let the hotel know and an event manager will contact you with menus and pricing.
Can I bring alcohol to the hotel?
Alcoholic beverages brought into the hotel for personal consumption will be limited to one six (6) pack of beer or one bottle of wine/champagne per hotel room. Liquor used to make mixed drinks will not be allowed into the hotel. Any and all alcohol should be purchased through the hotel, please let the hotel know and an event manager will contact you with menus and pricing.
Weddings Weddings
What is the minimum number of rooms required to set up a wedding room block?
Minimum of 10 rooms for a minimum of one night
If we reserve 10 rooms on our contract and not all of the rooms get booked, are we financially responsible for them?
Yes, you are responsible for 90% of the block, anything remaining will be charged to the credit card on file. You may be able to exercise attrition, if contracted.
What makes Margaritaville Hotel Nashville a unique wedding venue?
Margaritaville Hotel Nashville combines island-inspired style with the vibrant atmosphere of downtown Nashville, offering flexible wedding venues, guest accommodations, dining options, and easy access to Broadway entertainment.
Does Margaritaville Hotel Nashville offer indoor and outdoor wedding venues?
Yes. The hotel features both indoor and semi-outdoor event spaces for ceremonies, receptions, rehearsal dinners, cocktail hours, and wedding-related celebrations.
Can guests stay onsite during the wedding weekend?
Yes. Couples and guests can enjoy convenient onsite accommodations at Margaritaville Hotel Nashville, making it easy to host a complete wedding weekend experience in downtown Nashville.
How close is the hotel to Broadway in Nashville?
Margaritaville Hotel Nashville is located just two blocks south of Broadway in the SoBro district, placing guests near live music venues, nightlife, restaurants, and popular downtown attractions.
Can Margaritaville Hotel Nashville accommodate large wedding receptions?
Yes. The property offers flexible event spaces suitable for intimate ceremonies, mid-sized receptions, and larger wedding celebrations in downtown Nashville.
Starbucks® Nashville FAQs Starbucks® Nashville FAQs
Is there a Starbucks inside Margaritaville Hotel Nashville?
Yes, there is a full-service Starbucks located inside the hotel for guests and visitors.
What are the hours for Starbucks at Margaritaville Nashville?
The Starbucks is open daily from 6:00 AM to 5:00 PM.
Can I mobile order at this Starbucks location?
Yes, Mobile Order & Pay is available for quick and convenient pickup.
Does this Starbucks serve breakfast?
Yes, you can enjoy breakfast sandwiches, pastries, oatmeal, and more.
Is this Starbucks near Broadway in Nashville?
Yes, it is located in downtown Nashville, just minutes from Broadway and Music City Center.
Private Dining FAQs Private Dining FAQs
Does Margaritaville Hotel Nashville offer private dining?
Yes, the hotel offers multiple private dining rooms and event spaces for a variety of occasions.
How many guests can the private dining room accommodate?
Capacity varies by space, from intimate gatherings to larger group events and venue buyouts.
Can I host a corporate event at Margaritaville Hotel Nashville?
Yes, the hotel is an ideal corporate dinner venue in Nashville with flexible indoor and outdoor spaces.
Is there an outdoor space for private parties?
Yes, the Porch of Indecision provides a great outdoor setting for receptions and private events.
Can I customize menus for a private event in Nashville?
Yes, customized menus are available to match your event style and guest preferences.
Eat & Drink FAQs Eat & Drink FAQs
What restaurants are at Margaritaville Hotel Nashville?
Margaritaville Hotel Nashville features multiple dining options, including JWB Grill, Fins Bar & Rooftop, private dining spaces, and an on-site Starbucks. Guests can enjoy everything from Southern-inspired meals to rooftop cocktails and quick bites.
Does Margaritaville Hotel Nashville have a rooftop bar?
Yes, Fins Bar & Rooftop offers a rooftop bar experience with skyline views, poolside seating, and a lively atmosphere. It’s one of the most popular rooftop dining spots in downtown Nashville.
What type of food is served at Margaritaville Hotel Nashville?
Dining options include fresh seafood, steaks, Southern-inspired dishes, casual bites, and desserts. Guests can also enjoy handcrafted cocktails, margaritas, and a wide selection of beverages.
Can I dine outdoors at Margaritaville Hotel Nashville?
Yes, guests can enjoy open-air patio dining and rooftop seating, especially at Fins Bar & Rooftop. Outdoor dining is a key part of the Margaritaville experience.
Does Margaritaville Hotel Nashville serve seafood and steaks?
Yes, restaurants like JWB Grill feature both seafood and steak options, making it a great choice for a well-rounded dining experience in downtown Nashville.
Is Margaritaville Hotel Nashville good for casual and special dining?
Yes, the hotel offers a range of dining experiences—from casual café options to rooftop drinks and private dining for special occasions, events, and celebrations.
Where is Margaritaville Hotel Nashville located?
Margaritaville Hotel Nashville is located in the SoBro district of downtown Nashville, close to major attractions, entertainment venues, and nightlife.
Meetings & Events FAQs Meetings & Events FAQs
Does Margaritaville Hotel Nashville host meetings and weddings?
Yes. Margaritaville Hotel Nashville offers flexible event venues for corporate meetings, conferences, weddings, rehearsal dinners, social gatherings, and private celebrations in downtown Nashville.
How much event space is available at Margaritaville Hotel Nashville?
The hotel features multiple meeting rooms and event venues with flexible layouts designed to accommodate intimate gatherings, corporate events, and large group celebrations.
Is Margaritaville Hotel Nashville near Broadway?
Yes. Margaritaville Hotel Nashville is located in the SoBro district just steps from Broadway, providing convenient access to Nashville entertainment, dining, and nightlife.
Can I request a proposal for an event?
Yes. Guests can submit a request for proposal to connect with the hotel’s event planning team for meetings, weddings, conferences, and group events.
Does the hotel provide catering for meetings and weddings?
Yes. Margaritaville Hotel Nashville offers food and beverage services, catering support, and customized event planning for meetings, weddings, and private events.
Stay FAQs Stay FAQs
What room types are available at Margaritaville Hotel Nashville?
Margaritaville Hotel Nashville offers a variety of accommodations including Standard King Rooms, Standard Two Queen Rooms, Deluxe King Rooms with city views, and several suites such as the King Suite, Livin’ It Up Suite, and the Jimmy Buffett Suite. Accessible ADA-compliant rooms are also available.
Does Margaritaville Hotel Nashville offer suites?
Yes, the hotel features multiple suite options including the King Suite with a separate living area, the Livin’ It Up Suite with additional space and rooftop views, and the spacious Jimmy Buffett Suite designed for premium stays and larger groups.
Are there accessible rooms at Margaritaville Hotel Nashville?
Yes, the hotel offers ADA-compliant accessible rooms and suites. These include features such as roll-in showers, wider entryways, and accessible layouts designed for comfort and ease of movement.
What amenities are included in the rooms?
Rooms include premium bedding, modern furnishings, flat-screen TVs, high-speed Wi-Fi, and spacious bathrooms. Select room categories also offer seating areas, sleeper sofas, and upgraded city or pool views.
Is Margaritaville Hotel Nashville close to Broadway and downtown attractions?
Yes, the hotel is located in the SoBro district of downtown Nashville, within walking distance of Broadway, live music venues, restaurants, and major attractions in Music City.
What is the difference between Standard and Deluxe rooms?
Standard rooms offer comfortable accommodations with essential amenities and contemporary design. Deluxe rooms are located on higher floors and provide enhanced views of downtown Nashville along with upgraded positioning within the hotel.
Do suites at Margaritaville Hotel Nashville have separate living areas?
Yes, most suites include a separate living area or a partially divided layout. This provides additional space, privacy, and comfort for families, groups, or extended stays.
How many guests can stay in the rooms?
Standard rooms typically accommodate 2–4 guests depending on configuration, while suites can accommodate more guests, especially larger premium suites designed for group stays.
What makes Margaritaville Hotel Nashville unique?
The hotel combines island-inspired design with the vibrant energy of downtown Nashville. It offers a boutique stay experience in the heart of Music City with a relaxed, tropical atmosphere and modern amenities.
Accessible Accommodations FAQs Accessible Accommodations FAQs
Does Margaritaville Hotel Nashville offer ADA-compliant rooms?
Yes. Margaritaville Hotel Nashville offers multiple ADA-compliant guest rooms and suites designed to meet accessibility standards while providing a comfortable stay in downtown Nashville.
What accessibility features are available at Margaritaville Hotel Nashville?
Accessibility features include automated entrance doors, ramps, accessible public restrooms, a pool lift, wide-entry guest room doors, accessible vanities, grab bars, and roll-in shower options in select rooms.
Are roll-in shower rooms available at the hotel?
Yes. Select accessible accommodations include full bathrooms with roll-in showers to support guests with mobility needs.
Is Margaritaville Hotel Nashville wheelchair accessible?
Yes. The hotel is designed with accessible public areas and guest accommodations to help ensure a convenient experience for wheelchair users and guests requiring mobility assistance.
What accessible room types are available?
Guests can choose from Standard 1 King Bed Accessible, Standard 2 Queen Beds Accessible, Deluxe 1 King Bed Accessible, and King Suite Accessible accommodations.
Suites FAQs Suites FAQs
What suites are available at Margaritaville Hotel Nashville?
Margaritaville Hotel Nashville offers several suite options, including the King Suite, Livin' It Up Suite, Jimmy Buffett Suite, and accessible suite accommodations, each designed with spacious layouts and premium amenities.
Does Margaritaville Hotel Nashville offer one-bedroom suites?
Yes. The Livin' It Up Suite is a spacious one-bedroom suite featuring separate living space, upscale furnishings, and views of downtown Nashville and the rooftop pool area.
Is there a luxury suite at Margaritaville Nashville?
Yes. The Jimmy Buffett Suite is the hotel's premier luxury accommodation, offering approximately 1,942 square feet, two bedrooms, three bathrooms, and elevated views of downtown Nashville.
Are accessible suites available in downtown Nashville?
Yes. Accessible Nashville hotel suites are available and feature ADA-compliant accommodations, including roll-in showers and accessible room layouts designed for guest comfort and convenience.
What amenities are included in the hotel suites?
Suite amenities vary by room type and may include separate living areas, sleeper sofas, premium bedding, spacious bathrooms, complimentary Wi-Fi, flat-screen televisions, and island-inspired décor.
Guest Rooms FAQs Guest Rooms FAQs
What types of guest rooms are available at Margaritaville Hotel Nashville?
Guests can choose from a variety of accommodations, including Standard King Rooms, Standard Two Queen Rooms, Deluxe King Rooms, and ADA-accessible guest rooms. Each room is thoughtfully designed with island-inspired décor and modern amenities.
Does Margaritaville Hotel Nashville offer accessible rooms?
Yes. Margaritaville Hotel Nashville offers ADA-compliant guest rooms, including accessible king and queen accommodations with roll-in showers and accessibility features designed for guest comfort.
Are there king and queen bed options available?
Yes. Guests can select accommodations with either one king bed or two queen beds, making it easy to find the right room for couples, families, groups, or business travelers.
Is the hotel located near downtown Nashville attractions?
Yes. Located in SoBro, Margaritaville Hotel Nashville provides convenient access to Broadway, Bridgestone Arena, Music City Center, entertainment venues, restaurants, and many of downtown Nashville's top attractions.
What amenities are included in the guest rooms?
Guest rooms feature premium bedding, comfortable seating areas, complimentary Wi-Fi, flat-screen televisions, spacious bathrooms, tropical-inspired furnishings, and select room types with sleeper sofas and enhanced views.
Do any guest rooms include sleeper sofas?
Yes. Several room types, including select king accommodations, feature sleeper sofas, providing additional flexibility for families and groups visiting Nashville.
Which guest room is best for families visiting Nashville?
The Standard Two Queen Beds room is an excellent option for families and small groups, offering additional sleeping space, modern amenities, and easy access to downtown Nashville attractions.
What is being done to ensure cleanliness and safety for housekeeping and room service?
Full housekeeping services will be completed with trash and tidy services for all rooms daily. All rooms will also be deep cleaned between each new check-in with expanded sanitation procedures. We are increasing our already diligent cleaning and sanitizing procedures. That includes using cleaning products and protocols that meet EPA guidelines and are proven effective against viruses, bacteria, and other airborne pathogens.
