WE'VE GOT ANSWERS
Have any questions about Margaritaville Resort Gatlinburg? Check out our most frequently asked questions below, and if you can't find what you are looking, don't hesitate to get in touch.
HOTEL FREQUENTLY ASKED QUESTIONS
Is there an age minimum for check-in at the resort?
Yes. The minimum age to check-in is 21.
What time is check-in? Is early check-in possible?
Check-in begins at 4:00 PM EST. Early check-in is based on availability on the day of your arrival and may be subject to additional charges.
What time is check-out? Is late check-out possible?
Check-out is at 11:00 AM EST. Late check-out is based on availability on the day of your departure and may be subject to additional charges.
What is your cancellation policy?
Most reservations can be cancelled free of charge up until 4:00 PM EST two days before your arrival date and will be charged for one night stay plus tax if cancelled within 48 hours. Some rates and dates of stay have different cancellation policies as described at the time of booking. Please refer to your reservation confirmation for the applicable terms.
Does the Resort offer free parking? Does the Resort offer valet parking?
Is smoking allowed at the Resort?
Are pets allowed at the resort?
Sorry, as much as we love our furry friends, pets are not currently permitted at the Resort.
Is the resort ADA accessible? What accessible features are offered?
Can I receive mail and packages at the resort?
Yes, we will be happy to receive mail or deliveries on your behalf at no extra charge.
Does the resort have car charging stations?
Can we come and spend the day at the Resort if we’re not staying there?
Is there a Resort fee?
We would like to eat at LandShark Bar & Grill or Margaritaville Daiquiri Shack & Grill. Do we have to be a Resort guest?
Do the rooms have wet bars, refrigerators, microwaves, coffee makers, and safes in them?
Do you have blenders for guest use in the rooms?
Yes, blenders are available free of charge from the front desk upon request, subject to availability. We also offer in-room packages with everything needed to make your own frozen concoctions.