Frequently Asked Questions
Find Out What You Need to Know
Something you're curious about? Our most frequently-asked questions are here.
If your question isn't answered here, please feel free to reach out to us via the information on our Contact Us page and we'll be happy to help however we can.
General General
What does the guest amenities fee include?
The guest amenities fee is $40 per night plus tax and includes:
- $15 daily dining credit at LandShark Bar & Grill or 5 o'Clock Somewhere Bar*
- Upgraded Wi-Fi throughout the hotel's guest rooms and public spaces
- Complimentary Lobby Welcome Drink | 3:30–5:00 PM
- Two complimentary water bottles
- Access to state-of-the-art fitness center equipped with Peloton bikes, treadmills, free weights, a punching bag, and yoga gear
- Access to onsite live entertainment venues
- Access to rooftop pool and lounge
- Unlimited Local and Domestic Long-Distance Calls
- Printing and copying services (up to 50 pages)
- Public Bike Usage based on availability
*Dining credit may not be used at the Margaritaville Coffee Shop. Credit is per-room, not per guest.
What is check in/check out time?
Check in is at 4:00 p.m. and check out is at 11:00 a.m.
Do you allow smoking on property? In the rooms?
Margaritaville Hotel San Diego Gaslamp Quarter is completely non-smoking. A cleaning fee is applied to a room that has been smoked in.
Do you have high-speed wired and/or wireless internet access available?
Wireless internet access is available throughout the hotel.
Do you have a fitness center? What kind of equipment does it have? What are the hours?
Margaritaville Hotel San Diego Gaslamp Quarter offers a 24-hour fitness facility located on the first floor. Equipment includes elliptical machine, treadmills, Pelotons™, and free-weights.
Do you offer bikes for use during my stay?
Yes we do. Get out and explore the city on one of our complimentary hotel bicycles, available for checkout through our valet team. We can also recommend some popular bicycle routes as well.
Do you have a pool?
Yes, a heated outdoor pool is located on the fourth floor. The pool is open daily from 8:00 a.m. - 8:00 p.m.
Do you have a spa? What are the hours?
We do not have an on-site spa facility available.
Transportation/Directions Transportation/Directions
How do I get to the hotel?
You may find directions to the hotel on our Maps & Directions page.
Do you offer free shuttle service from the airport?
We do not offer shuttle services to or from the airport but our concierge can make arrangements for you.
What are your cross streets?
We are located on the corner of J Street & 6th street.
Do you have onsite parking? How much is parking? Is it included in my room rate?
Valet parking is $70/night. Hourly parking is also offered starting at $25 for the first hour and $10 an hour after that. Max cost is $70. Valet parking fees are subject to change.
Reservations Reservations
How do I view my reservation?
Click here to view, modify, or cancel your reservation.
Will your rooms allow rollaways/cribs/playards? Is there a charge?
Rollaway beds are based on availability for a $50 fee. Please be aware that some rooms do not allow rollaway beds. Cribs and playards are available at no charge.
I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?
Please contact the website with which you made your reservation.
What is your cancellation/deposit policy?
Cancellations or modifications must occur at least 72 hours prior to your arrival date, by 3 pm local hotel time, to avoid a one night's room and tax charge to your credit card. Once you are checked into your room, you are fully responsible for all nights' room and tax.
What is the minimum age requirement to check into the room?
Guests must be 21 years or older to check into a room at Margaritaville Hotel San Diego Gaslamp Quarter.
The property in itself is family-friendly and open for all ages.
Is my ID/passport required at check in?
We do require a photo ID at the time of check in for all reservations.
Do you have connecting rooms?
We do have a limited number of connecting rooms on property. This is on a request basis and cannot be guaranteed.
Do you have accessible rooms?
Yes, we have accessible rooms. Some of these rooms include modified bathtubs with bars and added facility, and some include a roll-in shower. For more information on the accessible features of our hotel, click here.
Do you have an early departure fee?
An early departure fee of up to one night's room and tax may apply on all reservations.
Accounting Accounting
I have questions about my bill. Who do I call?
If you have questions about your bill, please call the Front Desk: 619.819.9520 or Accounting: 619.819.9550.
What forms of payment are accepted to pay for my room?
We accept all major credit cards. Cash is accepted for payment, but a credit card is still required for incidentals.
Pets Pets
Are pets allowed? Are there restrictions for weight, height, or types?
Margaritaville Hotel San Diego Gaslamp Quarter is a pet-friendly hotel that understands pets are an extension of your family. We gladly welcome our guests traveling with small dogs under 75 lbs.
There will be a $125 + tax fee per stay (limit two pets). However, pets stay FREE when you book your getaway directly with us!
Pet owners will be asked to fill out a waiver form accepting responsibility for any damage or cleaning charges that may occur while at the hotel.
Do you have pet free rooms for those with allergies?
We do offer pet free rooms.
How far do you have to walk to take your pet out?
You'll find a grass parkway right outside of our front entry.
Meet Meet
How do I book a meeting?
Fill out an RFP online form and host your next meeting with us.
How can I create a unique atmosphere during my meeting?
Allow our sales experts to create a unique experience for you and your guests that are tailored to your every need and desire.
Do you offer special group rates?
Please contact us to inquire about specials or promotional offers that may be available for your next meeting.
Looking to tie the knot?
Let us help you plan your perfect wedding, please contact us for more information.
Eat and Drink FAQs Eat and Drink FAQs
What restaurants are available at Margaritaville Hotel San Diego?
The hotel offers multiple dining options, including a full-service restaurant, rooftop bar, coffee shop, and casual grab-and-go bites for quick meals.
Does Margaritaville Hotel San Diego have a rooftop bar?
Yes, the 5 o’Clock Somewhere Rooftop Bar features city skyline views, handcrafted cocktails, poolside seating, and a lively social atmosphere.
Where can I eat in the Gaslamp Quarter?
Guests can enjoy several on-site dining options and walk to nearby Gaslamp Quarter restaurants, bars, and eateries in downtown San Diego.
Are there bars inside the hotel?
Yes, the property includes a rooftop bar and additional casual bar experiences like LandShark Bar & Grill for cocktails, beer, and light bites.
What dining options are near downtown San Diego hotels?
Visitors can enjoy on-site restaurants as well as a wide selection of nearby Gaslamp Quarter dining, from casual cafés to upscale eateries.
Does Margaritaville Hotel San Diego offer family-friendly dining?
Yes, the restaurants offer kid-friendly menus, casual seating, and fun, island-inspired dishes suitable for all ages.
Are vegetarian or vegan options available?
Yes, many of the Margaritaville Hotel San Diego dining options include vegetarian and plant-based dishes to accommodate different dietary preferences.
Can I make reservations at the hotel restaurants?
Reservations are recommended for dinner at the full-service restaurant and rooftop bar during peak hours or special events.
Do you offer brunch or weekend specials?
Yes, Day Drifters Brunch serves coastal-inspired shareable plates and refreshing cocktails on weekends, along with seasonal specials and event offerings.
Are the restaurants open to non-hotel guests?
Absolutely! All on-site dining locations welcome locals and visitors looking for a unique Gaslamp Quarter experience.
Is there outdoor seating or poolside dining?
Yes, the rooftop bar and select dining areas offer outdoor seating with skyline views and a relaxed, island-inspired atmosphere.
Do you offer catering or private events?
Yes, Margaritaville Hotel San Diego can accommodate private gatherings, special events, and poolside cabana experiences with food and drink service.
Day Drifters Brunch FAQs Day Drifters Brunch FAQs
Where to have brunch in Gaslamp Quarter?
LandShark Bar & Grill at Margaritaville Hotel San Diego offers a popular weekend brunch with island-inspired dishes and cocktails.
What time is LandShark Bar & Grill brunch?
Brunch is available Saturdays and Sundays from 7:00 AM to 2:00 PM.
Does Margaritaville Hotel San Diego offer live music brunch?
Yes, live music brunch is available every Saturday from 10:00 AM to 1:00 PM and every Sunday from 11:00 AM to 2:00 PM.
What makes this a top brunch spot in San Diego?
Its combination of coastal-inspired menu items, brunch cocktails, live music, and Gaslamp Quarter location makes it a standout experience.
Margaritaville Coffee Shop & Retail Store FAQs Margaritaville Coffee Shop & Retail Store FAQs
What is Margaritaville Coffee Shop San Diego?
A convenient coffee shop and retail store in the Gaslamp Quarter offering coffee, snacks, grab-and-go meals, and Margaritaville merchandise.
What does the Margaritaville Coffee & Retail Shop sell?
It offers coffee, sandwiches, bakery items, snacks, craft beer, wine, and branded retail products.
Is there a grab-and-go coffee shop at Margaritaville San Diego?
Yes, it’s designed for quick service with ready-to-go meals and beverages for guests on the move.
What time does Margaritaville Coffee Shop open?
The coffee shop is open daily from 6:00 AM to 6:00 PM.
5 o’Clock Somewhere Rooftop Bar FAQs 5 o’Clock Somewhere Rooftop Bar FAQs
Is 5 o’Clock Somewhere open to the public?
Yes, everyone is welcome to enjoy rooftop dining, drinks, and live music.
Does the rooftop bar have a pool?
Yes, guests can relax poolside while enjoying city views.
When is happy hour at 5 o’Clock Somewhere?
Daily from 4 pm – 6 pm.
Do you serve food?
Yes, we offer light bites, seafood tacos, burgers, and shareable plates.
Is there live music?
Yes, live music from local San Diego artists is featured weekly.
Can I book a cabana or private table?
Yes, cabana rentals and private reservations are available.
Is it family-friendly or adult-only?
Open to all, but the rooftop bar is more suited for adults and social groups.
Where can I find a rooftop bar near me in Gaslamp Quarter?
5 o’Clock Somewhere Rooftop Bar is the perfect downtown San Diego spot for drinks, views, and live music.
Do you host private events or parties?
Yes, we accommodate group events, celebrations, and special occasions.
Are pets allowed?
No, pets are not allowed on the rooftop bar.
LandShark Bar & Grill FAQs LandShark Bar & Grill FAQs
What is LandShark Bar & Grill?
A lively Gaslamp Quarter bar and grill serving classic American fare, seafood, and tropical drinks.
Does LandShark offer live music?
Yes, weekly live music enhances the dining experience.
What are the signature dishes?
LandShark is known for burgers, fish sandwiches, Baja tacos, salads, and freshly prepared seafood.
Is there happy hour?
Yes, with drink specials and small bites perfect for after work or pre-game gatherings.
Is LandShark inside Margaritaville Hotel San Diego?
Yes, conveniently located on-site for hotel guests and visitors.
Can I host events at LandShark?
Absolutely. Private parties and group events are welcome with customizable menus.
Offers FAQs Offers FAQs
What hotel deals are available at Margaritaville San Diego?
Margaritaville Hotel San Diego Gaslamp Quarter offers seasonal promotions, resident discounts, extended stay packages, and special event-related hotel deals near Petco Park.
Are there California resident hotel discounts in San Diego?
Yes. Residents of California, Nevada, and Arizona can access exclusive discounted rates with valid ID.
What are the best hotel offers in Gaslamp Quarter right now?
Current top offers include 30% off extended stays, Stay 3 Pay 2 promotions, and limited-time game-day packages. Availability may vary by season.
How can I get discounts at Margaritaville Hotel San Diego?
Booking directly through the official website ensures access to the latest Margaritaville San Diego specials and exclusive packages.
Does Margaritaville San Diego have seasonal promotions?
Yes. The hotel regularly features seasonal hotel promotions in San Diego, especially during peak travel periods and major downtown events.
Accessible Accommodations FAQs Accessible Accommodations FAQs
Does Margaritaville Hotel San Diego offer ADA accessible rooms?
Yes, the hotel provides a range of ADA accessible accommodations in downtown San Diego, including king rooms, two-queen rooms, and one-bedroom suites.
What accessible accommodations are available at Margaritaville Hotel San Diego?
Guests can choose from ADA accessible king rooms, two queen rooms, and accessible suites, all designed with mobility-friendly layouts and features.
Are there wheelchair accessible suites in the Gaslamp Quarter?
Yes, the hotel offers wheelchair accessible one-bedroom suites in the Gaslamp Quarter, providing additional space and comfort.
Do the accessible rooms include roll-in showers?
Select ADA hotel rooms in San Diego may include roll-in showers or accessible bathroom features. It’s recommended to confirm specific needs when booking.
How do I book an ADA accessible room in San Diego?
You can book directly through the hotel website or contact the reservations team to ensure your accessible room requirements are met.
Private Dining & Large Group Events FAQs Private Dining & Large Group Events FAQs
Does Margaritaville Hotel San Diego offer private dining spaces?
Yes, the hotel offers flexible private dining venues in the Gaslamp Quarter, including indoor and outdoor spaces, rooftop event areas with city views, semi-private dining options, and full restaurant buyouts for larger gatherings.
Where is Margaritaville Hotel San Diego located?
Margaritaville Hotel San Diego is located in the heart of the Gaslamp Quarter near Petco Park and the San Diego Convention Center, making it a convenient destination for private events and group dining in downtown San Diego.
Can large groups and corporate events be accommodated?
Yes, the hotel can accommodate both small gatherings and large-scale corporate events. Flexible seating arrangements, customizable event spaces, and dedicated event planning support help create seamless group experiences.
Are custom catering menus available for private events?
Yes, customizable catering menus are available for private dining events and group celebrations. Guests can choose from passed appetizers, plated dinners, buffet-style service, and other tailored dining options designed to fit their event needs.
Does the venue offer rooftop event spaces in San Diego?
Yes, Margaritaville Hotel San Diego features rooftop event spaces with downtown San Diego skyline views, ideal for social gatherings, corporate receptions, and celebratory events in the Gaslamp Quarter.
How do I submit a private event request?
Guests can submit an event request directly through the Margaritaville Hotel San Diego private dining and events page to connect with the hotel’s event and catering team.
Is Margaritaville Hotel San Diego close to Petco Park and the Convention Center?
Yes, the hotel is located just steps from Petco Park and the San Diego Convention Center, making it an ideal venue for event attendees, corporate groups, and downtown celebrations.
Meeting & Event Venues FAQs Meeting & Event Venues FAQs
What types of events can be hosted at Margaritaville Hotel San Diego?
Margaritaville Hotel San Diego Gaslamp Quarter can accommodate a wide range of corporate, social, and private events in downtown San Diego. The hotel hosts corporate meetings, conferences, training sessions, networking events, banquets, weddings, receptions, private dining events, birthday parties, bachelorette and bachelor celebrations, rehearsal dinners, holiday parties, and other social gatherings, all with flexible event spaces and professional planning support.
What event venues are available at Margaritaville Hotel San Diego?
Margaritaville Hotel San Diego Gaslamp Quarter offers a variety of meeting and event venues, including the Compass Rose Ballroom, 5 o’Clock Somewhere Bar rooftop venue, Fins Ballroom, The Board Room, Son of a Sailor Hospitality Suite, and LandShark Bar & Grill event space.
Does Margaritaville Hotel San Diego have rooftop event venues?
Yes, 5 o’Clock Somewhere Bar features one of the largest rooftop pool decks in downtown San Diego, making it an ideal venue for receptions, networking events, cocktail parties, and social gatherings in the Gaslamp Quarter.
Are the event venues near the San Diego Convention Center?
Yes, Margaritaville Hotel San Diego is located in the Gaslamp Quarter just a short walk from the San Diego Convention Center, making it a convenient choice for meetings, conventions, and corporate events.
How large are the meeting and event spaces?
The event venues range from intimate boardrooms and hospitality suites to large ballroom spaces designed for banquets, receptions, conferences, and group gatherings of varying sizes.
Does the hotel offer banquet and reception venues in downtown San Diego?
Yes, Margaritaville Hotel San Diego offers banquet halls and reception venues in the Gaslamp Quarter, including flexible ballroom spaces and restaurant venues for private events and celebrations.
What amenities are included in the meeting spaces?
Many event venues include Wi-Fi, natural daylight, air conditioning, video conferencing capabilities, blackout shades, TV connections, accessibility features, and flexible seating arrangements.
Can corporate meetings and conferences be hosted at the hotel?
Yes, the hotel’s meeting venues are designed for corporate presentations, conferences, workshops, team-building sessions, and executive meetings near the San Diego Convention Center.
Is Margaritaville Hotel San Diego a good venue for weddings and receptions?
Yes, the hotel offers flexible wedding and reception venues in downtown San Diego, including rooftop spaces, banquet rooms, and customizable event layouts for celebrations of all sizes.
Are private event venues available in the Gaslamp Quarter?
Yes, Margaritaville Hotel San Diego provides private event venues in the Gaslamp Quarter with customizable layouts for social events, receptions, meetings, and private dining experiences.
2026 Group Promotions FAQs 2026 Group Promotions FAQs
What are the 2026 group promotions at Margaritaville Hotel San Diego?
Margaritaville Hotel San Diego Gaslamp Quarter offers exclusive 2026 group booking promotions for meetings, conventions, weddings, and social events. Group incentives include suite upgrades, food and beverage credits, discounted AV rentals, complimentary Wi-Fi, banquet savings, and customized event perks based on total room nights booked.
How many event spaces are available for group events?
The hotel features more than 13,000 square feet of flexible meeting and event space with multiple layout options designed for corporate meetings, conferences, weddings, incentive trips, and social gatherings.
How do the group booking incentives work?
Group incentives are based on the total number of room nights booked. Larger room blocks receive access to additional perks and enhancements from Column A and Column B selections, allowing groups to customize their event benefits.
What perks are included with group hotel bookings?
Available perks may include complimentary suite upgrades, meeting break packages, AV rental discounts, food and beverage credits, VIP welcome amenities, waived amenity fees, banquet discounts, and complimentary guest experiences.
Does Margaritaville Hotel San Diego offer group room blocks near the Convention Center?
Yes, the hotel offers group room blocks within walking distance of the San Diego Convention Center, making it ideal for conventions, conferences, and downtown San Diego events.
Can corporate meetings and conventions be hosted at the hotel?
Yes, Margaritaville Hotel San Diego is designed to host corporate meetings, conventions, networking events, incentive trips, and company retreats with flexible event spaces and personalized planning support.
Are wedding groups and social events eligible for group promotions?
Yes, weddings, rehearsal dinners, family gatherings, and social celebrations can qualify for select 2026 group booking promotions and event enhancements.
When do I need to book to qualify for the 2026 promotions?
Groups must book by June 30, 2026, for events and stays actualized by December 31, 2026, to qualify for the promotional offers.
How can I request group rates or start planning an event?
Guests can submit an event request directly through Margaritaville Hotel San Diego Gaslamp Quarter to receive customized group rates, room block details, and event planning assistance from the hotel’s meetings and events team.
