Frequently Asked Questions
Reservations Policies
What time is check-in at the hotel?
Check-in at Margaritaville Island Hotel Pigeon Forge is at 4pm.
What time is check-out at the hotel?
Check-out at Margaritaville Island Hotel Pigeon Forge is at 11am.
Is there a minimum age requirement to reserve a room?
The minimum age requirement to reserve a room is 21.
Does Margaritaville Island Hotel Pigeon Forge allow pets?
Pets are not allowed at Margaritaville Island Hotel Pigeon Forge; however, certified emotional support and service animals are permitted.
Is smoking allowed at the property?
No, smoking is prohibited at Margaritaville Island Hotel Pigeon Forge.
What is the hotel’s cancellation policy?
Reservations must be canceled 48 hours prior to the date of arrival to receive a full refund for your first night and the tax deposit at the time of reservation. Note the cancellation policy may change at any time and may vary by rate type and season.
Is there a resort fee?
There is no resort fee.
Facilities and Amenities
What’s the difference between Margaritaville Island Inn and Margaritaville Island Hotel Pigeon Forge?
Breezy living, island-inspired amenities and tropical comforts abound at both Margaritaville Island Inn and Margaritaville Island Hotel Pigeon Forge. Our Island Inn is a multi-story property offering a complimentary breakfast and easy access to Great Smoky Mountains Parkway in Pigeon Forge. At our Island Hotel, you’ll discover space to spread out, signature Margaritaville drinking and dining options, an on-site luxury spa and spacious rooms, suites and penthouses offering private balconies overlooking The Island fountains, river or village shops. You’ll also be set right in the middle of the action on The Island in Pigeon Forge.
Is parking available at the hotel?
For your convenience, valet parking is available for a nightly fee of $24, and self-parking is available for $10 per night.
Is the hotel ADA accessible?
Margaritaville Island Hotel is ADA compliant and meets all ADA property regulations including, but not limited to, a fully automated entrance door, accessible public restrooms, ramps, accessible guest accommodations and a portable, motorized lift chair at our rooftop pool.
Accessible room types include the following:
- River King Whirlpool Rooms
- One-bedroom Suites
- Standard Rooms
- Two-bedroom Suites
Learn more about accessible hotel rooms in Pigeon Forge at Margaritaville Island Hotel here.
What services does St. Somewhere Spa in Pigeon Forge offer?
Experience true bliss at St. Somewhere Spa. Discover serene facilities and skilled professionals ready to help you unwind. From signature massages, to nail services and a full-service hair salon, you’re sure to find something to soothe your senses and transport you to paradise. Learn more about St. Somewhere Spa in Pigeon Forge here.
Is there a pool at Margaritaville Island Hotel Pigeon Forge?
Discover the perfect spot to cool down, sip a frozen drink and watch The Fountain Show at our rooftop pool and Chill Bar!
Things to Do in Pigeon Forge
What kinds of activities are available at and around Margaritaville Island Hotel Pigeon Forge?
Explore iconic attractions, experience thrilling entertainment, discover the nation’s most-visited national park…or, simply lounge poolside with a frozen drink in hand. Do it all at Margaritaville Island Hotel Pigeon Forge with our helpful Destination Guide.
Dining
Are there restaurants at Margaritaville Island Hotel Pigeon Forge?
What’s paradise without island-inspired cuisine? Take your pick from our four signature Margaritaville bars and eateries or dig into local flavor at one of the many restaurants within walking distance. Learn more here.
Is breakfast included?
Breakfast is not included with your reservation, but you will find several delicious breakfast options to choose from at our island hotel and within walking distance.
Can I charge meals to my guest room?
Yes, you can charge meals at Fins Bar & Chill and the Chill Bar to your guest room.
Location
How do I get to Margaritaville Island Hotel Pigeon Forge?
Our tropical escape in the heart of Pigeon Forge is easy to get to from Knoxville and McGhee Tyson Airport by car.
If you’re coming from McGhee Tyson Airport:
- Follow W General Aviation Dr to US-129 N, then take US-129 N to the TN-168 E exit in Knoxville.
- Follow TN-168 E to US-441 S, then take US-441 S for 14.2 miles and turn right onto Pleasant Hill Rd.
- Follow Pleasant Hill Rd, then take a slight right onto Whites School Rd, a left onto River Divide Rd, a left onto Henderson Rd, a right onto Henderson Chapel Rd and then a right onto the Parkway.
- Follow the Parkway for .9 miles before you see the entrance to The Island on the left.
- Turn onto The Island Dr. and arrive.
If you’re coming from Knoxville:
- Take Interstate 40 east
- Take exit 407 toward TN-66 S/Winfield Dunn Pkwy
- Follow TN-66 S/Winfield Dunn Pkwy for 8.5 miles, then continue onto Forks of the River Pkwy until it turns right and becomes US-441 S/Parkway
- Stay on US-441 S/Parkway for 4.3 miles until you see the entrance to The Island on the left.
- Turn onto The Island Dr. and arrive.
How far is Pigeon Forge from Gatlinburg?
Gatlinburg is a charming mountain town at the entrance to Great Smoky Mountains National Park. With attractions like Ripley’s Aquarium of The Smokies and Anakeesta, streets lined with charming shops and eateries and close proximity to the area’s most stunning mountain trails and views, Gatlinburg is a can’t-miss destination when staying at Margaritaville Island Hotel Pigeon Forge. From our hotel, Gatlinburg is just a 20-minute drive away.
Learn more about Gatlinburg and Great Smoky Mountains National Park with our Destination Guide.
How far is Margaritaville Island Hotel Pigeon Forge from Great Smoky Mountains National Park?
From our Island Hotel to the Sugarlands Visitor Center at the entrance to Great Smoky Mountains National Park, it’s an easy 20-minute drive.