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Health and Sanitation Commitment

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Margaritaville's Ongoing Commitment to Health and Sanitation

Updated June 30, 2021

In Margaritaville, fostering a shared responsibility for the well-being of our staff, guests and community has been one of our guiding principles for over 20 years. As we welcome guests and team members back to our hotels, resorts, and restaurants, we stand committed to our passion of creating and delivering fun and escapism in a safe, comfortable and worry-free paradise.

All Margaritaville locations have received comprehensive health and sanitation protocols and have completed a 172-point verification process prior to reopening, including brand health training for all management and staff returning to work. These brand standards were carefully developed based on guidance from the Centers for Disease Control (CDC), World Health Organization (WHO), Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), the National Restaurant Association (NRA), and American Hotel and Lodging Association (AHLA).

Face Coverings:

Margaritaville has updated its mask guidance, consistent with CDC, AHLA and OSHA recommendations. Vaccinated team members and guests now have the choice whether to continue wearing face coverings or not, based on personal preference and in accordance with state and local laws. Unvaccinated team members and guests should continue to wear face coverings and practice physical distancing at all times in common areas of the property.

Social Distancing:

Guests are encouraged to enjoy the outdoor spaces Margaritaville properties are known for, whether by the lake, ocean, poolside or in the mountains. All properties have created additional outdoor seating in restaurant venues and indoor spaces and common areas have been reconfigured to support distancing with ease.

Cleanliness & Food Safety:

Cleanliness is always top of mind for the Margaritaville team. All venues are cleaning, disinfecting, and sanitizing using COVID-19 approved products. Every surface in all common areas is disinfected after each use. Kitchens are receiving a daily deep cleaning and soiled linens and towels are transported in sealed, single-use plastic bags. All food and beverage self-service, grab-and-go, and buffet areas have been removed and are now handled by staff to ensure a consistent sanitized environment.

Dedicated Health & Sanitation Leads:

Each Margaritaville property has a designated Health & Sanitation Lead, responsible for implementing and enforcing standards across all latitudes.

Commitment to our Team Members:

All team members receive a wellness check when reporting to work each day. Team members have been provided with appropriate safety gear for their positions. Any team member showing symptoms of COVID-19 are sent home and welcomed back when it is safe for them to return as deemed by a medical professional.

All properties are required to share standards on their respective websites, as some local ordinances and state guidelines may differ.

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