Health and Sanitation

Enjoy a Safe and Secure Stay

As we continue to navigate a path of health, cleanliness and sanitation for our team members and guests, we remain vigilant respecting and observing local, state and federal guidelines as they change. For guests who are fully vaccinated and not fully vaccinated, we kindly ask you to continue wearing face coverings. Our team members will continue to wear face coverings at all times. Thank you for your patience as we work to provide a space for you, your family and friends to confidently relax and escape. You have our commitment that we will continue to evaluate and adjust practices, always striving to deliver the Margaritaville quality and reputation that is a hallmark of our brand.

In The Bahamas, we have implemented the Clean & Pristine program making your visit a safe and worry-free experience! Please know, when you are ready, we are here and waiting to welcome you.

For updated requirements to enter The Bahamas please visit The Bahamas website.

For your convenience, testing is conducted at the resort daily from 9am - 11am. There is a testing center, Bay Street Medical, that is also available and is located across the street from the resort.

Bay Street Medical (can do “in person” or we will arrange for testing at the resort)
Hours of Operation: M-F 8am-6pm, Sat 10am-4pm, Sun 1pm-5pm
Address: #19 Marlborough St., Nassau (across the street from the Margaritaville Resort)
Contact: (242) 326-5230 or WhatsApp at (242) 464-4451

• Please note test results are typically provided in 3 hours or less (for Antigen tests)
• The resort will provide the Antigen test on a complimentary basis, either at the Resort or at the Clinic.
• Our front desk staff will make all arrangements for your testing upon, or before, arrival at the Resort.

FAQ’S

1. What is the protocol if a guest tests positive?

We will allow the guest to quarantine “on property” and will extend a discount of 50% for the remainder of your stay (for all Rooms in the party).  We will treat this on a “case by case” scenario and take great care of the guests, as you would expect.

2. Can guests get tested at the resort?

Yes, we can arrange for all tests to be at the resort and can schedule upon your arrival.  There is no cost to the guests for this enhanced service.

3. What is your cancellation policy now with COVID?

We have adjusted our cancellation policy to be up until “day of arrival” with no penalty, regardless of reason.   Any deposits will be returned in full.

COVID 19-STATUS: CERTIFIED