Frequently Asked Questions

Check-in at the hotel begins at 4pm. Want to start your relaxation early? If available, early check-in is possible for a fee starting at $50. Please ask your reservations specialist for details.

We'll be sorry to see you go, but checkout at the hotel is by 11 a.m. If you need a little more time, late checkout may be possible, with fees starting at $50. Give the front desk a call and we'll do our best to accommodate your request.

The minimum age for check-in at the hotel is 21.

There is no charge for cancellations made at least 3 days prior to your reservation date. A fee of one night’s room and tax applies for cancellations made less than 3 days prior to your reservation date. Be advised that specific rate plans may have a different cancelation and refund policy. 

Pets are always welcome at the resort! This includes dogs, cats, and feathered friends. Beginning August 1, 2023 a $50 pet fee per stay for each pet will be added to your account. If excessive cleaning is required, fees start at $500. Guests will be asked to sign an acknowledgement form at check-in.

We have Tesla charging stations reserved for guests who valet park. $28 daily charge and $38 overnight charge.

Self-parking for one vehicle is included in the Resort Fee. Additional vehicles are $25 per night, plus taxes.

Valet parking is available at an additional fee.

There are many public transportation options near the hotel, including:

Sunline Transit Agency offers bus transportation in the Coachella Valley. Two stops are located within three blocks of the resort. The Sunline Transit Agency website is www.sunline.org or call (760) 343-3451.

MBTA – Morongo Basin Transportation Authority (for transportation to Yucca Valley / 29 Palms – and the TwentyNine Palms Marine Base) – The MBTA website is www.mbtabus.com or call (760) 366-2395.

Amtrak offers a bus-to-train service at the PSP airport to Fullerton and Los Angeles. The bus stop is located at the north end of the terminal, in front of the Rental Cars ready lot. Amtrack’s website is www.amtrak.com or call (800) 872-7245.

We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our Accessibility page.

Children are always welcome at the resort. We offer family friendly experiences at the hotel pools. Games and activities are available through our recreation team. Bicycles are available to checkout from the front desk to explore downtown Palm Springs.

Smoking is not allowed in the buildings, guestrooms, patios, or at the pools. Smoking is permitted only in designated smoking areas. These are located outside and more than 25 feet from the resort buildings.  Smoking in a guestroom will result in a $500 fee.

We gladly accept mail and packages on your behalf. Please speak to the Front Desk for more information. Handling and delivery fees may apply.

Pets welcomed with a weight under 100 lbs. Max 2 pets per room. Limited to cats, dogs, and birds. Beginning August 1, 2023 a $50 pet fee per stay for each pet will be added to your account. 

All pets must be fully trained, leashed, and under the control of their owner(s) at all times while on property including the lobby area.

Pets must not be left unattended for an extended period of time.

Pets are not allowed within the gated pool area or in the pool under any circumstances.

The resort provides designated pet relief areas with complementary disposal bags. Maps provided at check-in.

For the comfort and fairness of all guests, any disturbances, such as barking, must be curtailed immediately to ensure other guests are not inconvenienced.

For the safety of our staff, housekeeping services will not be provided if your pet is in the room. Please contact the Front Desk to schedule a convenient time for housekeeping staff to service the room.

Margaritaville Resort Palm Springs reserves the right to require the guest(s) to pay for any damage to hotel property and/or any personal injuries resulting from or caused by their pet(s). The resort reserves the right to charge the account/credit card commensurate to the cost of such damages, including loss of rental income.

Margaritaville Resort Palm Springs is both energetic and lively with music playing throughout the property and at the same time perfectly chill. Out of respect to other guests, excessive noise of any kind is not permitted and could result in disciplinary action including removal from the property with no refunds.

Under California Fire & Occupancy Code no more than 4 (four) adults per room are permitted.

Our rooms are designed to check in and chill out. Although we thoroughly clean each guestroom at the end of every visit, be advised that an additional $500 cleaning fee will be applied to any guestroom that requires excessive cleaning or maintenance. 

A daily resort fee of $40 + tax entitles you to self parking for one standard-sized vehicle, resort-wide wireless internet, in-room coffee services, two (2) complimentary bottles of water, in-room safe, local phone calls, fitness center access, use of business center, bike rentals, resort games and golf club storage.

A daily authorization fee of $100 will be held on your credit card for incidentals. Any unused balance is automatically refunded.

A valid credit card is required to guarantee your reservation. 72 hours prior to day of arrival, your card will be charged a non-refundable deposit equal to one night’s fee and all applicable taxes.