FAQ
Have any questions about Margaritaville at Lanier Islands? Check out our most frequently asked questions below, and if you can’t find what you’re looking for, don’t hesitate to get in touch.
Winter Questions
How tall is Blizzard Mountain?
Blizzard Mountain is bigger and better! Measuring 575 feet long and 8 stories high, you’ll have to hold on to your feathers as you race down!
What are the height restrictions for Blizzard Mountain?
Blizzard Mountain requires a minimum height of 42” tall to race down. One person per tube.
What is the cost of a general admission ticket?
Admission price varies for Margaritaville's Lakeside Lights Spectacular and License to Chill Snow Island. Please visit our ticket page for more ticket options and pricing information.
Do you offer group rate on tickets?
Yes! You may purchase License to Chill Snow Island tickets or Margaritaville's Lakeside Spectacular tickets at a special group rate when you have a group of 15+. Please visit our Margaritaville at Lanier Islands ticket page for more ticket options and pricing information.
Can I pay individually for attractions?
Yes! Most attractions at License to Chill Snow Island can be purchased individually by tickets. Click here for more information on tickets.
Note: Margaritaville’s Lakeside Lights Spectacular does not accept tickets.
I just want to experience Margaritaville’s Lakeside Lights Spectacular, do I have to purchase a general admission ticket?
No, you can purchase admission to the light show only for $24.99. If you would like to experience both the light show and License to Chill Snow Island, we suggest purchasing our All-Access Pass for $69.99. Please visit our Margaritaville at Lanier Islands ticket page for more ticket options and pricing information.
What is the gate fee to enter Lanier Islands Resort?
Lanier Islands Resort charges a $20.00 daily gate and parking fee for every vehicle that visits the resort. Resort access/parking is included with our winter season passes and Annual passes.
Can I leave and return to the park on the same day?
Admission to Snow Island is valid the duration of the day from the time of first entry. To reenter with attraction privileges, you must be wearing your wristband. If your wristband is removed, you will not be able to utilize the attractions until you purchase a new wristband or ride tickets.
Lanier Islands daily resort access and parking is valid for reentry on the same day of purchase by presenting your parking receipt.
What forms of payment does Margaritaville at Lanier Islands accept?
Margaritaville at Lanier Islands accepts payments in the form of cash, credit (Visa, Mastercard, American Express, and Discover), and traveler's checks.
For added convenience and for the health and safety of our guests and team members, contactless payments are available at most locations in the park. This includes contactless cards and mobile payments such as Apple Pay, Samsung Pay, and Google Pay.
Do you offer senior or military discounts on License to Chill Snow Island?
Yes. Please visit our Margaritaville at Lanier Islands ticket page for Military ticket options and pricing information.
Does License to Chill Snow Island have a Season Pass? How can I upgrade?
Yes! We offer Season Pass for License to Chill Snow Island. You can upgrade your Daily Admission by presenting your itemized receipt at our admission gates on the same day of your visit.
What time does Margaritaville's Lakeside Lights Spectacular start?
Margaritaville's Lakeside Lights Spectacular begins every night of the holiday season at 5 PM. Please check here for the full hours of operation.
How long does the winter season last?
Margaritaville’s Lakeside Lights Spectacular runs nightly at 5:00 pm November 19 - January 4, then weekends only through January 16.
License to Chill Snow Island is open November 12 & 13, 19 - January 4, then weekends only through February 26.
For complete dates and times, please visit our Hours of Operation page.
Do I have to pay an admission fee if I am just walking throughout the park and not participating in any of the attractions?
No. Admission to License to Chill Snow Island without access to the rides and attractions is complimentary.
Can I bring food inside the park?
No outside food/beverage except for bottled water can be brought into the park.
Are pets/animals allowed inside the park?
Aside from service animals, pets and other animals are not permitted inside the park.
Are strollers permitted?
Yes, strollers are welcome in the park. There is fun for the entire family!
Where can I eat inside the park?
You can enjoy a meal at various locations throughout the park from places like Jack Frost's Shark Shack, Glacier Café Bake Shop, and Glacier Café as well as additional concession stands.
What is your weather policy?
The park does not issue rain checks or refunds for inclement weather. It is advisable to view the local weather forecast prior to your visit. Outdoor attractions may be suspended in the event of heavy rain, high winds, and lightning. If the attractions have been suspended for longer than 90 minutes due to inclement weather, see an admission associate for further information.
How do I find out if the park is closing?
You may call our Guest Relations team at (470) 323-3440 any date that operations may be affected by weather. You may also keep an eye out on our social media platforms, as we post every time we close.
Is there a smoking area?
Smoking is permitted within designated areas only – Small area behind Tipsy Snowman Bar and parking lots. All other areas of the park remain smoke (including vapor) and tobacco-free.
What's the best way to dress for a visit to License to Chill Snow Island?
The Thrills and Chills are here! We also have real snow, so you are sure to feel a little cool and wet. Be sure to dress warm during your visit as all attractions are located outdoors. You might consider wearing water resistant clothes including gloves and boots.
Do you have an ATM? Can I get cash back?
No. There are not ATMs available in the park. No outlets offer cash back on debit/ATM cards or checks.
What are the park hours?
Our holiday season hours do vary. For complete dates and times, please visit our Hours of Operation page.
I have a small child, what is there for him/her to do?
Our snow play areas are designed for guests of all ages. Amusement rides do vary in height requirements, so please check with an admission attendant on what rides your little one can ride before purchasing your ticket.
Is there a shuttle to my car? To Legacy Lodge or RV Resort?
Yes, there is a shuttle service between parking lots, and service to the Legacy Lodge and Camp Margaritaville RV Resort.
Do you have wireless internet access inside the park?
Wireless internet access is available in most areas of the park. Please use the IslandsGuest network.
Do you have lockers? Where are they and what do they cost?
We have lockers next to Blizzard Mountain and at LandShark Landing. Prices range from $10 - $20 depending on the size of the locker.
Where can I purchase alcoholic beverages? Can I bring my own?
Outside alcoholic beverages are not permitted in the park. Alcohol is available to purchase in the park at Santa's Tiki Bar, Tipsy Snowman Bar, Tipsy Elf, Glacier Café and LandShark Bar & Grill.
I have an infant; Does he/she need to have a ticket?
Children 2 years of age and younger are not required to have a ticket; they are free.
How old does my child have to be to go to the park without an adult?
It is recommended that an adult accompany anyone under the age of 16. After 6 PM, an adult must accompany minors under the age of 18.
Is the park handicap accessible? Amusement Rides?
We have handicap parking available at several parking lots. Please note, Blizzard Mountain requires the use of stairs. Select amusement rides can make accommodations.
Do you have a public phone?
We do not have any public telephones available for use.
Do you have a First Aid Station?
Yes. First Aid is located at the bottom of the stairs of Blizzard Mountain.
What if I get separated from my child?
It is always a good idea to have a meeting place if any members of your party get separated. If you become separated from your child, you can notify any park associate for assistance.
If I am dropping my kids off at the park, do I still have to pay for parking?
Vehicles that enter Lanier Islands must pay the $20 resort fee for parking, regardless of the duration of your stay. If you’re a season pass holder, parking is included when you present your season pass card to the attendant.
Do you have a lost and found?
For lost and found please call the operations office at (470) 323-3440.
Do you have a paging or PA system to call someone?
We do NOT have a paging/PA system.
Gift Card FAQs
Is the gift card digital or an actual card?
Both options are available.
How can gift cards be purchased?
Digital gift cards can be purchased online on our website – physical gift cards can be purchased at any gift shop located in the park.
What items can the gift card be used for?
Food, beverage, and retail items.
Can gift cards be purchased in any denomination?
Yes, you can purchase gift cards in any denomination.
Can a gift card with a message from the sender be sent directly from MVLI to the recipient?
Yes, for digital cards. At the time of purchase it will allow you to put in a recipient's email, and there is also a spot to type a message.
How and where is the gift card redeemed?
Digital gift cards can be redeemed by entering the number at the outlets it's being used for, and physical gift cards are swiped. Gift cards are redeemable at all food, beverage and retail outlets operated by Margaritaville at Lanier Islands and additional participating outlets at Lanier Islands. Other outlets operated by third-party vendors do not accept Margaritaville at Lanier Islands gift cards.
Are there any restrictions?
Gift cards cannot be used for the following: online purchases or reservations; RV or campsite rentals; power or utility payments. Gift Cards are not redeemable for cash, and they are non-refundable.
Can the gift card be used for online purchases?
No, gift cards can only be used inside the park.
If the recipient wants to buy tickets or passes with the gift card, is this possible?
Not at this time.
How long is the gift card valid?
Indefinitely. The gift cards do not expire.
Is there a way to check the balance of a gift card?
Yes, to obtain a gift card balance, visit any participating outlet or call (470) 323-3440.
Can the recipient get cash back with my gift card?
Gift Cards are not redeemable for cash or cash back from a purchase.
What happens if the recipient loses the gift card or it is stolen?
Margaritaville at Lanier Islands is not responsible for lost, stolen, or unauthorized gift card use. Cards should be treated as cash and cannot be replaced.
Do you accept other gift cards?
Margaritaville (brand) gift cards may be used at LandShark Bar & Grill. Lanier Islands gift cards can be redeemed at Margaritaville at Lanier Islands food, beverage and retail locations.