FAQ

Blizzard Mountain is bigger and better! Measuring 575 feet long and 8 stories high, you’ll have to hold on to your feathers as you race down! 

Blizzard Mountain requires a minimum height of 42” tall to race down. One person per tube.

Yes!  Most attractions at License to Chill Snow Island can be purchased individually by tickets. Click here for our Activity Ticket Pricing Sheet for ticket pricing and requirements. 

Note: Margaritaville’s Lakeside Lights Spectacular does not accept tickets.

Lanier Islands Resort charges a $20.00 daily gate and parking fee for every vehicle that visits the resort. Resort access/parking is included with our winter season passes.

Admission to Snow Island is valid the duration of the day from the time of first entry. To reenter with attraction privileges, you must be wearing your wristband. If your wristband is removed, you will not be able to utilize the attractions until you purchase a new wristband or ride tickets.

Lanier Islands daily resort access and parking is valid for reentry on the same day of purchase by presenting your parking receipt.

Margaritaville at Lanier Islands accepts payments in the form of cash, credit (Visa, Mastercard, American Express, and Discover), and traveler's checks.

For added convenience and for the health and safety of our guests and team members, contactless payments are available at most locations in the park. This includes contactless cards and mobile payments such as Apple Pay, Samsung Pay, and Google Pay. 

Yes! We offer Season Pass for License to Chill Snow Island. You can upgrade your Daily Admission by presenting your itemized receipt at our admission gates on the same day of your visit.

Margaritaville's Lakeside Lights Spectacular begins every night of the holiday season at 5 PM. Please check here for the full hours of operation.

No. Admission to License to Chill Snow Island without access to the rides and attractions is complimentary.

Yes, Santa will be visiting Paradise! You can get your photo and tell Santa (with social distancing protocols in place) your wish list at Santa's Work Shop and Gift Shop. He will be here nightly Nov 6th through Dec 24th. Visits, which include one photo print our and digital download, are $10 per family (up to six people) or four ride tickets. One visit and photo print with digital download are included with our Ultimate Winter Chill Season Pass.

No outside food/beverage except for bottled water can be brought into the park. If you wish to bring a picnic lunch, you may leave it in your vehicle and enjoy it outside the park gates.

Aside from service animals, pets and other animals are not permitted inside the park. 

Yes, strollers are welcome in the park. There is fun for the entire family!

You can enjoy a meal at various locations throughout the park from Jack Frost's Shark Shack to Glacier Café and at additional concession stands. 

The park does not issue rain checks or refunds for inclement weather. It is advisable to view the local weather forecast prior to your visit. Outdoor attractions may be suspended in the event of heavy rain, high winds, and lightning. If the attractions have been suspended for longer than 90 minutes due to inclement weather, see an admission associate for further information. 

You may call our Guest Relations team at (470) 323-3440 any date that operations may be affected by weather. You may also keep an eye out on our social media platforms, as we post every time we close. 

Smoking is permitted within designated areas only – Small area behind Tipsy Snowman Bar and parking lots. All other areas of the park remain smoke (including vapor) and tobacco-free.

The Thrills and Chills are here! We also have real snow, so you are sure to feel a little cool and wet. Be sure to dress warm during your visit as all attractions are located outdoors. You might consider wearing water resistant clothes including gloves and boots.

No. There are not ATMs available in the park. No outlets offer cash back on debit/ATM cards or checks.

Our snow play areas are designed for guests of all ages. Amusement rides do vary in height requirements, so please check with an admission attendant on what rides your little one can ride before purchasing your ticket.

There is no shuttle service between parking lots, and service to the Legacy Lodge and Margaritaville RV have been suspended due to current social distancing guidelines.

Wireless internet access is available in most areas of the park. Please use the IslandsGuest network.

We have lockers next to Blizzard Mountain and at LandShark Landing. Prices range from $10 - $20 depending on the size of the locker.

Outside alcoholic beverages are not permitted in the park. Alcohol sales are located in the park at Santa's Tiki Bar, Tipsy Snowman Bar and Glacier Café.

Children 2 years of age and younger are not required to have a ticket; they are free.

It is recommended that an adult accompany anyone under the age of 16. After 6 PM, an adult must accompany minors under the age of 18.

We have handicap parking available at several parking lots. Please note, Blizzard Mountain requires the use of stairs. Select amusement rides can make accommodations. 

You can view/print a map of the park here, or you can obtain a copy inside the park at the ticket booths.