Frequently Asked Questions
All the Answers You Need
What is the minimum number of rooms required to set up a wedding room block?
10 rooms for one night
Do we need to be specific about the room types in our contract?
Only if you need a specific room type, such as an ADA guestroom. All other rooms will be blocked based on availability, and will consist of a mixture of Kings and Double Bed suites.
If we want to add more rooms at a later date, will the same discounted room rate be applied?
Additional reservations may be accepted based on the resort's availability at the time of booking. The discounted rate is also subject to change based on the resort's availability. An addendum to your contract may be required.
If we reserve 10 rooms on our contract and not all of the rooms get booked, are we financially responsible for them?
Yes, you are responsible for 90% of the block, anything remaining will be charged to the credit card on file. You may be able to exercise attrition, if contracted.
What does "cut-off date" mean?
This date is six weeks prior to your arrival. All reservations must be made by that date in order to secure your contracted room rate.
If all of your contracted rooms are not booked and you would like to exercise your contracted 10% attrition clause, you must notify us on or before your cut-off date.
Can guests reserve rooms on the nights before and/or after the night(s) we contract for?
Yes, they can but it will be based on the resort's room availability.
Is a deposit required to set up my contract?
Yes, a non-refundable deposit equal to a one (1) night's stay, including applicable resort fees and taxes is required to set up your contract.
This deposit may be applied to the room reservation of your choosing.
How can our guests make their room reservations?
After your signed contract is processed, you will receive a unique url link via e-mail that you and your guests may use to make reservations online.
Alternatively, your guests may also call our in-house reservations team at 936.448.4400 and give them the name of your wedding room block.
When our guests make their reservations, do they have to pay a deposit?
No, however a valid credit card is required to confirm each individual room reservation.
What time is check-in and check-out?
Check-in is at 4:00 PM CST
Check-out is at 11:00 AM CST
Can we check in before 4:00 PM?
You may request an early check-in, however it can not be guaranteed until the day of your arrival.
Do you provide a shuttle service?
We do not offer a shuttle service.
However, we can provide you with a transportation recommendation from one of our preferred partners that you are welcome to make personal arrangements with.
Can you deliver gift bags to some of my guests' rooms?
Yes, a fee of $6.00 per bag is charged for this service.
Gift bags are delivered between 5:00 - 8:00 PM the day of check-in.
If bags are name-specific, they will need to be delivered to the resort 24 hours in advance.
Do you offer rehearsal dinners or brunch?
Yes, we do.
Please contact the Sales Office at 936.448.3101 to speak with our Catering Sales Manager who would be happy to assist you.
How can our guests make appointments at St. Somewhere Spa?
Guests interested in Spa, Nail or Salon services may book an appointment by calling the resort at 936.448.4400 and selecting the spa option.
How can our guests book a tee time at The Golf Club?
Guests can schedule a tee time online at https://www.margaritavilleresortlakeconroetexas.com/golf_club/tee_times/ or by calling the Golf Pro Shop directly at 936.448.3022.